1. All
products must be returned in the same containers in which delivered. All dishes, silverware,
glassware, etc. are clean, sterilized, and delivered in sealed plastic
containers, ready to use. For sanitary reasons, all items must be rinsed free
of food immediately after use and packed in the original containers ready for
pick-up. If equipment is returned in poor or dirty condition, a fee will be
charged. The customer is responsible for all equipment from time of
delivery to time of return. Before delivery, all items are checked and counted.
These same items should be checked and counted
when received by the
customer. Any discrepancies should be reported to
your Pro Prep agent immediately. All items are checked and counted when
returned to us. Remember, we do charge for missing, damaged or broken items.
2.CHAIR COVERS need to be folded in counts of 10,
sashes rolled in counts of 10 and place in the original containers. There will
be a fifty cent per item charge for any product not folded when returned.
3. LINEN, Customer is responsible for
Burn Holes, Candle Wax & un-removable Stains (also applies to other rental
equipment). Before Returning or Pick-up, please shake linen free of food & confetti.
If placing linen in bags please do not close the bag.
4. PROTECT
ALL Equipment FROM WEATHER (rain,
moisture & severe winds) if left out overnight tarps required for
protection.
5. NO STAPLES OR NAILS to be used on tables.
6. Delivery & PICK-UPS We prefer you are present at the time of delivery once, customer is
responsible for all equipment from time of delivery to time of return we do reserve the right not to deliver
if know one is there to receive the. Must be unloaded
and loaded within 50' from van, truck or trailer, at "GROUND LEVEL,”
otherwise additional charges ($40-$275.00) may apply. Stairs and Elevators are an additional charge $25.00 each floor
not to exceed $400.00. Items are left stacked and should be restacked in same
quantity and location prior to pick up. Delivery does not
include set up or break down of equipment. If you would like the rental items to be
set up and broken down you may request this service when you place your order
and we will provide you a quote for this service. We cannot add this service to
your contract at the time of delivery. If product is not ready at the time of
pick-up there is a standby time of $30.00 every 15 min per man. Out of area
deliveries are available. Fees are based on mileage. There are additional
charges for deliveries and pickups on the weekend, late night, and early
morning. Our delivery time
is from 7:00 AM – 8:00 PM there
will be an additional fee for schedule deliveries and pickup. Pick up done
after 8 PM will be charge from $100-$500 determine on the product. Due to
rising fuel costs an $25.00-$180.00 surcharge is added to each
order.
7. TABLES, *CHAIRS, UMBRELLAS, and all
other equipment will be stacked as directed by site contact. *Chiavari
chairs will required an additional $1/chair refundable “stacking deposit.” If Chiavari chairs
are not stack in counts of 6 and the cushion removed or lifted from chairs
there will be $1.00 for each chair and cushion. Ask your coordinator for an
explanation.
8.DAMAGED. LOST, OR STOLEN. Customer is responsible for the Security
of ALL Rental Equipment and Supplies from the time of delivery until their
return or pick-up. Customer agrees to leave an open credit card # to secure
and guarantee Customer's obligation
under this contract. Customer
will be liable for any attorney fees, court costs, and collection fees involved
in the collection of unpaid costs whether or not a suit is commenced.
9. FOOD
SERVICE & BEVERAGE ITEMS must be cleaned and put back
in their container(s) or will result in additional cleaning charges. Concession
Machines and other Food Service Machines must also be cleaned based on our
instruction. Failure to do so will result in additional Cleaning Charges of
$25.00 per machine. Machines to remain in upright position at all times. All cooking
equipment must be used in accordance with local fire regulations. We assume no
responsibility or liability. Grills and ovens must be cleaned and free of
debris.
10.50% NON-REFUNDABLE
DEPOSIT/ PAYMENT is due at time of
placing order. Rental prices are for one day only. Special rates are available
for longer periods. All rental charges are for time out, whether used or not.
Late fees are charged when equipment is not returned on time, some equipment
might require additional deposit for security (some examples napkin rings, some
linens and specialty product) . Napkin rings require $500.00 /*Chiavari
chairs will required an additional $1/chair refundable “stacking deposit.”
11.No changes or cancellation 30 days
prior to event, additions will be subject to a charge. Final payment due 30 days prior to
event, if balance is not paid, order will be canceled without notice, deposit / payments will not be refunded.
12.Force Majeure, In the event that company’s
/CO-ORDINATOR’S obligation to Client under this Agreement be substantially
delayed, prevented or rendered impractical by fire, flood, riot, earthquake,
civil commotion, strike, lockout, labor disturbances, expositions, sabotage,
accident or other casualty, act of God, or any law ordinance, rule or
regulations which becomes effective after the date of this Agreement, or any
other cause beyond company’s /CO-ORDINATOR’S reasonable control, then
company’s/ CO-ORDINATOR shall be released from liability under this Agreement.
CLIENT hereby waives any claim for damages or compensation for such delay or
failure to perform.
13.It is understood and agreed that
company’s /CO-ORDINATOR makes no representations or agreement, oral or
otherwise, outside the terms of this permit.
14.Release, To
the extent provided by law, CLIENT in using the Premises and equipment therein,
whether such equipment is specifically described or not, does so at its own
risk. company’s /CO-ORDINATOR shall not
be liable for any damages to
property or damages arising from personal injuries sustained by CLIENT or any
of its agents, contractors, employees, patrons, performers or guests, in or
about the Premises, or any portion thereof, or of any portion of the venue,
including the grounds, building, parking area and walk-ways. CLIENT assumes full responsibility for
any property damage or injury which may occur to CLIENT, its agents,
contractors, employees, patrons, performers or guests, in, on or about the
Premises, or any portion of the Venue. Further, CLIENT does hereby fully and
forever, on it own behalf as well as on behalf of its agents, release and
discharge company’s /CO-ORDINATOR and CO-ORDINATOR’S officers, owners,
directors, shareholders, employees or agents; from any and all claims, demands,
damages, rights of action or cause of action, present or future, whether the
same be known, anticipated or unanticipated, whether due to the negligence or
otherwise, resulting from or arising out of the use by CLIENT of the Premises
or any portion of the Venue grounds, equipment, building, parking area and walk-ways,
and any equipment thereof or contained therein, whether specifically described
in this Agreement or not.
15. FINAL
PAYMENT REQUIRED 30 days Prior to Day of Event. Any
add-ons require 10 days notice and will be subject to availability. Any changes made less then 10 (ten)
days will be charge $50.00 expedite fee. Any outstanding balance or additional
charges not paid will be charged to the credit card on file. See detail on additional charges
listed above.
